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Privacy Policy

Last updated: June 26, 2026

The purpose of this Privacy Policy is to inform users of the website www.rivagesbay.com about how their personal data is collected, used, stored, and protected by RIVAGES BAY, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR) and the French Data Protection Act.

1. Data Controller

The personal data collected on this website is processed by:

RIVAGES BAY
SAS with capital of €1,000
19 Route de Camarsac
33370 Loupes – France

SIREN: 929 293 587

Email: [To be completed]

2. Personal Data Collected

Depending on your use of the site, we may collect the following information:

Via the contact form

  • Last name
  • First name
  • Email address
  • Phone number (if applicable)
  • Subject of the request
  • Message content

This information is used exclusively to respond to your request.

While you are browsing

Certain technical data is automatically collected:

  • IP address (anonymized where applicable);
  • browser type;
  • operating system;
  • pages viewed;
  • time spent on the site;
  • date and time of connection;
  • approximate geographic location.

This information is used for statistical purposes and to improve the site.

When making a reservation

When you make a reservation through our Hostaway booking engine, the data necessary to process your stay may be collected.

This data is processed directly by the booking platform in accordance with its own privacy policy.

3. Purposes of Data Processing

Data is collected in order to:

  • respond to requests sent via the contact form;
  • manage reservations;
  • follow up on customer relations;
  • improve the quality of the website;
  • measure website traffic;
  • ensure website security;
  • comply with our legal obligations.

We do not engage in any commercial profiling or automated decision-making.

4. Legal Basis for Data Processing

Data processing is based on:

  • your consent (cookies, contact form);
  • the performance of a contract (reservation management);
  • our legitimate interest (website improvement, security);
  • our legal obligations.

5. Recipients of the Data

The data is intended exclusively for RIVAGES BAY.

However, certain service providers may be required to process certain data on our behalf, including:

  • OVHcloud (website hosting)
  • Hostaway (reservation management)
  • Google Analytics (traffic statistics)
  • CookieYes (cookie consent management)

These service providers act in accordance with applicable data protection regulations.

6. Retention Period

Data is retained only for as long as necessary to fulfill the purposes for which it was collected.

For informational purposes:

  • requests submitted via the contact form: up to 3 years after the last exchange;
  • data related to reservations: the statutory period applicable to accounting and tax obligations;
  • cookies: depending on their expiration date or until you withdraw your consent.

7. Cookies

Our website uses various types of cookies.

Strictly Necessary Cookies

These cookies enable the website to function properly and cannot be disabled.

Audience measurement cookies

Subject to your consent, we use Google Analytics to measure website traffic and improve its content.

The statistics collected are aggregated and do not allow us to identify you directly.

Cookie Management

The site uses CookieYes to collect and manage your consent.

You can at any time:

  • accept all cookies;
  • reject them;
  • customize your preferences;
  • modify your consent.

8. Data Transfer

Some of our service providers may be located outside the European Union or may transfer certain data to third countries.

When this is the case, these transfers are governed by the safeguards provided for under the GDPR (standard contractual clauses, adequacy decisions, or other recognized mechanisms).

9. Security

We implement appropriate technical and organizational measures to ensure the confidentiality, integrity, and security of personal data.

Despite all precautions taken, no IT system can guarantee absolute security.

10. Your Rights

In accordance with the GDPR, you have the following rights:

  • right of access;
  • right to rectification;
  • right to erasure;
  • right to restriction of processing;
  • right to object;
  • right to data portability;
  • right to withdraw your consent at any time when consent is the basis for processing.

To exercise your rights, you may contact us:

Email: [To be completed]

You will receive a response within one month.

11. Filing a Complaint with the CNIL

If you believe your rights have not been respected, you may file a complaint with:

Commission Nationale de l’Informatique et des Libertés (CNIL)

3 Place de Fontenoy
TSA 80715
75334 Paris Cedex 07

https://www.cnil.fr

12. Links to Third-Party Websites

The website may contain links to websites of partners or service providers.

RIVAGES BAY cannot be held responsible for the privacy policies implemented by these third-party websites.

13. Changes to This Policy

This Privacy Policy may be amended at any time to reflect legal, regulatory, or technical changes.

We encourage you to review it regularly.